NewsCheck the Top 10 Support Questions
Do you ever wonder what happens to your app after you submit it to Nokia Publish? Are you curious about the status of your app, when it will appear in Nokia Store, your app download stats, and when you will get paid for apps that consumers pay for? Find answers to the top questions most commonly asked by publishers like you. Get a better understanding of our internal processes and where to go to get specific information on the progress of your app.
- Top 10 Support Questions (HTML)
- Top 10 Support Questions (PDF)
For more information about:
- how to publish an app, see the Publisher Guide
- what criteria your content must meet to pass our QA requirements, see the Content Guidelines
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Preparing Content for Nokia Signing using Qt Creator/Carbide.ui Symbian Theme Edition
Preparing Qt Content for Nokia Signing using Qt Creator Check that your application is ready to be published by running the Publish Qt Symbian Applications to Nokia Store wizard. This wizard checks that the application UID, vendor name, and capabilities used meet the Nokia Publishing criteria. In Qt Creator: 1. Choose Build > Publish Project. [...]
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Things to check when the content is not visible in the Nokia Store
There are cases where you don’t see the content that you submit to Nokia Publish on the Nokia Store. You would want to check the following: 1) Your content has not been published. Steps to identify the issue: A. Check if your item has passed QA If your application (both metadata and files) has not [...]
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How to prepare app updates for automatic push to consumers
Nokia Store now pushes notifications about app updates to consumers, so that they can get the latest versions of your apps. To ensure that your app updates are pushed to consumers, you must follow these rules: In your app package: do change the app version do not change the app identifier (Symbian UID, Java MIDlet [...]
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Support website
The support website is a Nokia Publish metadata requirement for most content items as the Nokia Store will now display a publisher’s support website and e-mail address. The support website itself will have to be a dedicated support page where consumers are able to obtain information like publisher’s contact (eg. email address, phone number) or further [...]
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Bank detail
After you login to Nokia Publish, you can enter your bank detail under Accounts->Bank information. Please always consult your bank regarding receiving international payments before entering the bank details. Incorrect and incomplete bank details will cause payment returns and delays.
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